For more than 30 years, J&R Music and Computer World has proven to be a dependable company customers can trust.  J&R is “unique in the world of retailing – a megastore with the personal touch of your local retailer, a family-owned business with a reputation that spans the globe,” says the company.  Their popular website, JR.com, provides a large headphone selection.  With nearly 600 options, customers can choose from brands like Shure, Sony, Sennheiser, Bose, Philips, Apple, JVC, Koss and much more.

JR.com guarantees customer privacy, using the “most up-to-date encryption technology.”  Rest assured that only the company system has access to your credit card, billing, and account information at all times.  Also, J&R doesn’t sent customers unsolicited emails after you’ve shopped around on the site or entered a contest, for example.  You can set up a “My Account” to save your personal information (all of which will remain private) if you plan on returning to JR.com in the future.  The site accepts Visa, MasterCard, American Express, Discover, and the J&R Gift Card, debit cards included, in addition to personal checks and business checks.  Customers also have the option to pay with cash just by purchasing a PaidByCash Virtual Card at over 60,000 locations throughout neighborhoods.  You can also pay by money order just by printing out a form that's available on the website.

Currently, J&R ships within the Continental U.S., Alaska, Hawaii, U.S. territories, Puerto Rico, Canada and to the Armed Forces APO/FPO customers.  International credit card holders with billing addresses outside these areas cannot ship to their locations – only to the above named regions.  Shipping costs on headphones are determined by weight or dimensional weight (size of box) – whichever is greater.  The minimum charge per order for Ground Shipping is $6.95.  Most orders are shipped within 2 business days, but this depends on your selected shipping options.  Sales tax is only applied on orders shipped within New York.  J&R also offers an “exclusive 30-day exchange/refund policy” to web and mail order customers but make sure the box is returned the way you found it to avoid restocking fees.

J&R Music and Computer World was established in 1971 by Joe and Rachelle Friedman when they opened a music store on New York City’s Park Row.  Today, the company takes up an entire city block in Downtown Manhattan and has become a popular New York site to see, attracting many tourists.  With a popular catalogue and JR.com (introduced in 1998), this trusted company draws in customers from all parts of the globe.

J&R is the only company to have ever received 2 different “Retailer of the Year” awards.  Their website offers a unique feature where many times, you can only get a lower price if you go to the “Click For Your Price” or “To See Your Price, Add to Cart” option.  “This constitutes a private conversation,” says the company.  J&R also provides price matching, meaning if you see a lower price for an item elsewhere, the company will do its best to match that price.  The company provides headphones of all different prices, from as low as $5 to $500 and over.  Many models can be searched easily, but it’s odd that J&R doesn’t sell any AKG headphones.