One of the leading retailers and manufacturers of quality headphone technology, including the best-selling QuietComfort3™ Noise Cancelling headphones, Bose has set the bar high for other brands to reach. Their strong commitment to research, combined with award-winning customer service has made their line of in-ear, on-ear, and noise cancelling headphones the most popular headphones in the world. Their TriPort in-ear headphones offer tremendous value in a category where most models are priced and geared more towards audiophiles. Ideal and popular among business travelers, enthusiasts, and a growing number of portable digital media player users, Bose is well positioned to become the headphone brand of choice all around the globe.

The website is fairly well organized, although there is an obvious slant towards the entire Bose product line-up and the corporate mantra. Categories are clearly defined and broken-down making it easy to locate specific products. It took just two clicks to locate the TriPort Around-Ear headphones that we were looking for. The site does offer ‘Help’, which we tested to gauge response times and quality of information. Bose believes very strongly in building brand loyalty, which explains why they invest so much time and money in their corporate communications and on the site. The “free shipping” is how Bose does business and always will. If you are not satisfied with your purchase, Bose will make it right. Whether one likes their products or not, one does have to admire their ability to sell and keep the customer happy. There is a reason why they sell more headphones than anyone else.